We're here for you - but check our FAQs first!
Frequently Asked Questions
Orders for stock items typically ship in 48 hours. Orders for custom blinds typically require 5 to 7 days for production but this time can increase when demand is high.
Last updated by chartness@lotusblind.com at 10/5/2020 2:02:21 PM
No, all orders must be paid on account.
Last updated by twhite@lotusblind.com at 4/5/2023 8:25:53 AM
Lotus & Windoware, Inc.
warranties its products to be free from defects in workmanship and
materials for a period of 1 year from the date of purchase. Click here for a copy of the full statement.
Last updated by twhite@lotusblind.com at 4/5/2023 8:26:01 AM
No, we do not ship to Canada at this time. We are able to ship to a freight forwarder, however.
Last updated by twhite@lotusblind.com at 4/5/2023 8:26:13 AM
All of our horizontal blinds are
inside mount, meaning they are about 1/2" narrower than the stated size
to fit into a window frame with those measurements. Our
vertical products are outside (or exact) measurements. Click here for instructions on How to Measure.
Last updated by twhite@lotusblind.com at 4/5/2023 8:26:17 AM
Parts are listed right along
with the blinds. Can't find what you need, please contact customer
service with a photo if possible of what it is you're needing.
Last updated by twhite@lotusblind.com at 4/5/2023 8:26:21 AM
Weekly dusting is your best bet! Click here for more.
Last updated by lparker@lotusblind.com at 2/16/2021 1:43:51 PM